- What is the Josh Turner Fan Club?
- I have a new email address. How can I change my information?
- Why am I not receiving email from the Fan Club?
- How do I send an email to the Fan Club?
- How can I find out information about an order I placed in the Online Store?
- How can I send Josh Turner an email?
- Why haven't you answered my email?
- Will my personal information be shared or made public to any other entities?
- How can I pay for the Josh Turner Fan Club Membership?
- I have a question that is not answered here.
- As a Josh Turner Fan Club Member, will I be eligible for Meet & Greets with Josh Turner?
- Will Josh Turner be coming to my city this year?
- When will Tickets go on sale for my city?
- Who has access to pre-sale tickets for Josh Turner Concerts?
- Which seats will be available through the Pre-sale process?
- Which shows will be available for pre-sale?
- This show is not listed on the Music Today Web site. Is it really available?
- How will I know when pre-sale tickets are available for the show I am interested in?
- Why isn't the show in my area having a pre-sale?
- How long will the pre-sale be available?
- Ticketmaster is having a pre-sale. How do I get my pre-sale code?
- How do I get my unique member code to access the pre-sale area?
- How much are tickets?
- The 'best available' seats seem to fluctuate. Why is that?
- How many tickets can I purchase?
- How do I access my tickets?
- What is the MusicCityNet iPass and why do I need one?
What is the Josh Turner Fan Club?
The Josh Turner Fan Club serves as an online community and resource for fans of Josh Turner. The Josh Turner Fan Club is integrated with the JoshTurner.com website to allow exclusive content and interaction for users with community profiles.
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I have a new email address. How can I change my information?
You can change or verify your info (including your e-mail address) by going to your Account Manager upon signing in. You can do this by logging into the members section and clicking on the My Account link.
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Why am I not receiving email from the fan club?
We send email updates and newsletters to the email we have on file for you, so please ensure that that address is correct. Please be sure to check your Junk Mail folders if you have them. Certain Internet Service Providers have very strong filters, making it difficult for some of you to receive our emails. Make sure that mail@joshturner.com and support@joshturner.com are in your address book, as some spam filters will disallow mail from sources not on your approved list.
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How do I send an email to the Fan Club?
For contact information for JoshTurner.com, the Josh Turner Fan Club, Online Store, and other facets of the Josh Turner organization, please consult the contact page.
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How can I find out information about an order I placed in the Online Store?
The Josh Turner Fan Club handles both online tour merch and exclusive fan club Merchandise. Please consult the contact page for more information.
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How can I send Josh Turner an email?
Obviously, if Josh Turner took the time to read all of the messages from their fans, he would have no time left to record albums or perform live at venues from coast to coast. The Josh Turner Fan Club provides regular reports to the gang on site activity, emails, and Josh Turner forum activity. Josh also keeps his own fingers on the pulse of the Fan Club reading the online forum.
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Why haven't you answered my email?
We try very hard to respond to all emails submitted to this site. However, many people email us with questions that they could easily find the answer to on the site. Due to the sheer volume of emails, and the repetitive nature of the questions, we have constructed this Frequently Asked Question page. If you have asked a question that appears on this FAQ page, you will most likely not be receiving an email response from us. By consolidating FAQ's in this format we are able to dedicate are resources to more exciting tasks, such as improving the site and the Josh Turner Fan Club content. For more info, please consult the contact page.
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Will my personal information be shared or made public to any other entities?
No, for the information you provide at http://www.JoshTurner.com, you will only receive information regarding the artist Josh Turner. You may also receive information on promotions and announcements from companies directly affiliated with Josh Turner. To read the complete privacy policy, click here.
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How do I pay for the Josh Turner Fan Club?
We accept Visa, Mastercard, AMEX and Discover. We are not currently accepting checks.
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I have a question that is not answered here.
If you need to contact someone from technical support or someone within Josh Turner's organization, please check the contact page to see who you need to contact. As a Josh Turner Fan Club Member, you may also wish to use the Technical Support Forum on the Message Boards for a response.
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As a Josh Turner Fan Club member, will I be eligible for Meet & Greets with Josh Turner?
Yes. You can submit your meet and greet requests online after logging into the members only section. The meet and greets have been reinstated on a lottery basis. Please note that some shows may not have a meet and greet due to extenuating circumstances. You are NOT guaranteed a meet and greet just by joining the fan club. Winners are drawn randomly out of hundreds for each show.
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Will Josh Turner be coming to my city this year?
All of this information is posted in the calendar section as soon as it is confirmed. If a date is all of a sudden missing, then it has probably been cancelled or rescheduled. Sometimes the venues are unaware of the confirmed date before we are however that doesn't mean that the show is not going to happen. Please continue to check this site for updates. ***All dates, even those confirmed on this site, may be subject to change with little or no notice. Please be sure to confirm dates with the venue before traveling long distances.
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When will Tickets go on sale for my city?
All of this information is posted in the CALENDAR section as soon as it is confirmed. Josh Turner Ticket pre-sales are posted within the Member section of the site.
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Who has access to pre-sale tickets for Josh Turner Concerts?
Only members of the Josh Turner Fan Club are eligible to purchase pre-sale tickets.
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No yet a member? Sign Up Now! Notice: We have a no refund policy and do not tolerate fans purchasing memberships just to get access to presale tickets, then expecting a refund if they do not get them. Please read all presale ticket information before buying your membership.
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Which Seats will be available through the Pre-sale process?
Josh Turner's agreement with Music Today makes select seating available to Josh Turner members before it is made available to the general public. Once the pre-sale window has expired, these tickets will return to public access. The location of the fan club seats may vary at each concert. It is important to note that members who make the effort may very well find it possible to purchase better seats through the normal ticket outlets than those held through the fan club. However, please be aware that we do our best to secure as many prime seats as possible for our members.
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Which shows will be available for pre-sale?
Pre-sale tickets are made available via an agreement between Josh Turner and Music Today. Only shows which MusicToday are handling/promoting will be made available for pre-sale. All shows that are to be made available will be announced via the website in advance of the pre-sale date as that information is made available to the Fan Club. Please do not email asking if a particular show will be made available or not; if we know the answer we will have the show posted.
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This show is not listed on the Music Today Web site. Is it really available?
Shows advertised on JoshTurner.com are arranged through Music Today. However, the show may not display on the Music Today site as the local Music Today office or the venue might still be working on the show and have not made it visible online.
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How will I know when pre-sale tickets are available for the show I am interested in?
Pre-sale dates will be announced to members on the website and via email. In general, tickets will go on sale to Josh Turner members the Wednesday or Thursday before they are made available to the general public, and continue for a set amount of time. Pre-sale dates and times will also be announced in the CALENDAR section.
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Why isn't the show in my area having a pre-sale?
Not all shows will be available for presale. Festivals Events, Fairs, and other general admission shows typically are not offered on a presale basis. Presales from other arena shows may be announced late due to difficulty confirming the presale ticket locations with the venue. Presale ticket events are posted immediately on the website calendar page as soon as they are confirmed and the information relayed to us.
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How long will the pre-sale be available?
Normally the presale begins the Wednesday before the public sale and ends the Friday before the public sale. Circumstances may alter these dates/times so exact times and dates will be posted on the website calendar page as soon as they are confirmed.
*Please Note: We have a NO REFUND policy. We do not guarantee that every member will be able to get pre-sale tickets through the fan club. Just as any show can sell out of tickets, so can the pre-sales. We encourage you to experience the fan club in it's entirety as there are many other benefits to the club.
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Ticketmaster is having a pre-sale. How do I get my pre-sale code?
Ticketmaster presales are not associated with the Josh Turner Fan Club, so we do not have the code to access their presales.
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How do I get my unique member code to access the pre-sale area?
YOU WILL NOT NEED A CODE TO PURCHASE PRE-SALE TICKETS. You may link directly to the Pre-sale ticketing page from the above link.
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How much are tickets?
We will not be posting ticket prices in advance. They will be posted on the Musictoday site during the pre-sale before you purchase them.
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The 'best available' seats seem to fluctuate. why is that?
People may be "looking" at seats right now and deciding whether they want the seats they have on hold. When seats are being looked at they cannot be looked at by others so it appears there are no tickets left, but there are, they are just being looked at. This is also compounded by people trying out the pre sale process but who have no intention of buying tickets to this particular show.
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How many tickets can I purchase?
Each Josh Turner Fan Club Member is eligible for 4 tickets to EACH and EVERY show that is available for pre-sale.
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How do I access my tickets?
You will be provided with a link to the pre-sale ticket area on the Music Today website. There you will be able to purchase your maximum of four (4) tickets.
What is the MusicCityNet iPass and why do I need one?
Think of the MCN iPass as your identity on MusicCityNetworks. Because MusicCityNetworks provides online fan clubs for many different artists and entertainers, with your iPass you will be able to not only access The Josh Turner Online Community but any of your other favorite artists that are on the network*. With your same identity (iPass), your registered email and password will be valid anywhere you see the iPass login. Also attached to your iPass will be your billing information (optional), shipping information, and email preferences. Instead of trying to remember several login names and passwords, MusicCityNetworks combines all of your access into one easy to maintain profile. As the network grows, you will soon realize the ease this provides when staying involved in your favorite artists' forums and fan club sites.
* Fan clubs may require payment for access to their exclusive content.
